12 year ​​​​​Warranty

​​​​​​​Congratulations on Your Choice of a Greenhouse from Juliana Group

Juliana Drivhuse A/S is one of the leading manufacturers of greenhouses, based on Danish design principles of simplicity, aesthetics, and functionality. The heavy-duty profile design makes the greenhouses robust and practical while still looking beautiful. A Juliana greenhouse is an aesthetically pleasing frame, with attention to detail. Juliana Drivhuse A/S has more than 50 years’ experience with greenhouses. Through all the years, the greenhouses have been designed, produced, and developed at the Danish factory on the outskirts of Odense. Juliana has acquired other manufacturers over the years, diversifying into different greenhouse categories and brands.

Gabriel Ash Warranty Statement

1.1. The warranty commences from the date of delivery for a period of 12 years during which time the goods shall be free from manufacturing defects. The goods when supplied to you shall:

1.1.1. Be of satisfactory quality.

1.1.2. Be fit for purpose.

1.1.3. Match the description given to you prior to you placing your order.

1.2. This warranty applies to the workmanship and construction of all goods. However, this warranty does not apply to circumstances out of our control which will decrease the longevity of the goods as described in clause 1.2. This warranty does not apply to any defects in the goods arising from:

1.2.1. Fair wear and tear. If you have purchased Gabriel Ash cedar goods you should be aware Western Red Cedar is a natural material, which will change colour over time. As with all timber buildings in general, we are unable to accept responsibility for shrinkage, loss of knots, cracking, splitting or distortion.

1.2.2. Willful damage, abnormal storage or working conditions, accidents, negligence, or lack of maintenance by you or any third party.

1.2.3. If You fail to construct, operate, or use the goods in accordance with user instructions.

1.2.4. Any alteration or repair by you or a third party.

1.2.5. Damage or issues caused by severe weather conditions, including excessive rainfall and wind.

1.3. Over time some maintenance may be required due to the settling of the greenhouse. Such as adjustments to windows and doors to ensure their correct function along with periodic tightening of roof capping screws, this will eliminate the glass from slipping. These adjustments are the responsibility of the customer.

1.4. Each piece of timber is unique and will have its own characteristics, therefore the longevity of the timber cannot be guaranteed. Our warranty ensures the cedar framework will be free from rot for 5 years from date of installation.

1.5. For accessories and moving parts, such as auto vents and blinds, we offer a two-year warranty.

1.6. This warranty is in addition to, and does not affect, your legal rights in relation to goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

1.7. We reserve the right to modify components, accessories, technical specifications, and related documentation of the goods at any time without notice as part of our policy of continuous development and improvement.

1.8. This warranty shall not be otherwise transferred, assigned, pledged, whether by operation of law or otherwise, to anyone other than you, unless we agree in writing.